topic Re: Issue with Global Protect and HP 6510b laptop in General Topics https://live.paloaltonetworks.com/t5/general-topics/issue-with-global-protect-and-hp-6510b-laptop/m-p/44452#M32622 <HTML><HEAD></HEAD><BODY><P>when I right click on WMI Control (Local), I get an error message "Failed to connect to &lt;local computer&gt; because "Win32: The specified module could not be found."</P></BODY></HTML> Wed, 16 Jan 2013 19:38:47 GMT rrau 2013-01-16T19:38:47Z Issue with Global Protect and HP 6510b laptop https://live.paloaltonetworks.com/t5/general-topics/issue-with-global-protect-and-hp-6510b-laptop/m-p/44448#M32618 <HTML><HEAD></HEAD><BODY><P>the GP client software will install (v1.1.6) however, keeps connecting and then disconnecting.. seems to only be happening with our HP 6510b 32bit laptops.&nbsp; Any other people experiencing this?</P></BODY></HTML> Tue, 15 Jan 2013 15:20:11 GMT https://live.paloaltonetworks.com/t5/general-topics/issue-with-global-protect-and-hp-6510b-laptop/m-p/44448#M32618 rrau 2013-01-15T15:20:11Z Re: Issue with Global Protect and HP 6510b laptop https://live.paloaltonetworks.com/t5/general-topics/issue-with-global-protect-and-hp-6510b-laptop/m-p/44449#M32619 <HTML><HEAD></HEAD><BODY><P>Internal error cant connect to root\cimv2</P></BODY></HTML> Tue, 15 Jan 2013 16:29:25 GMT https://live.paloaltonetworks.com/t5/general-topics/issue-with-global-protect-and-hp-6510b-laptop/m-p/44449#M32619 rrau 2013-01-15T16:29:25Z Re: Issue with Global Protect and HP 6510b laptop https://live.paloaltonetworks.com/t5/general-topics/issue-with-global-protect-and-hp-6510b-laptop/m-p/44450#M32620 <HTML><HEAD></HEAD><BODY><P>seems to be an issue with WMI.&nbsp; I reun WBEMTEST and it fails to connect.. anyone else experience this?&nbsp; I tried clearing the repository folder followed by reboot and re-registering all the DLL's.&nbsp; no luck</P></BODY></HTML> Tue, 15 Jan 2013 20:09:45 GMT https://live.paloaltonetworks.com/t5/general-topics/issue-with-global-protect-and-hp-6510b-laptop/m-p/44450#M32620 rrau 2013-01-15T20:09:45Z Re: Issue with Global Protect and HP 6510b laptop https://live.paloaltonetworks.com/t5/general-topics/issue-with-global-protect-and-hp-6510b-laptop/m-p/44451#M32621 <HTML><HEAD></HEAD><BODY><P>root\cimv2 on the local system (6510b)? Can you screen shot the users allowed access to this folder. I've given you an example.</P><P></P><P><IMG __jive_id="5158" alt="1-15-2013 2-51-01 PM.png" class="jive-image-thumbnail jive-image" src="https://live.paloaltonetworks.com/legacyfs/online/5158_1-15-2013 2-51-01 PM.png" width="450" /></P></BODY></HTML> Tue, 15 Jan 2013 22:51:58 GMT https://live.paloaltonetworks.com/t5/general-topics/issue-with-global-protect-and-hp-6510b-laptop/m-p/44451#M32621 gswcowboy 2013-01-15T22:51:58Z Re: Issue with Global Protect and HP 6510b laptop https://live.paloaltonetworks.com/t5/general-topics/issue-with-global-protect-and-hp-6510b-laptop/m-p/44452#M32622 <HTML><HEAD></HEAD><BODY><P>when I right click on WMI Control (Local), I get an error message "Failed to connect to &lt;local computer&gt; because "Win32: The specified module could not be found."</P></BODY></HTML> Wed, 16 Jan 2013 19:38:47 GMT https://live.paloaltonetworks.com/t5/general-topics/issue-with-global-protect-and-hp-6510b-laptop/m-p/44452#M32622 rrau 2013-01-16T19:38:47Z Re: Issue with Global Protect and HP 6510b laptop https://live.paloaltonetworks.com/t5/general-topics/issue-with-global-protect-and-hp-6510b-laptop/m-p/44453#M32623 <HTML><HEAD></HEAD><BODY><P>Hmmm, are you the logged in as administrator of that device? Might need to call into PAN Support or Reseller for further assistance and get a live debug session going. </P></BODY></HTML> Wed, 16 Jan 2013 21:38:15 GMT https://live.paloaltonetworks.com/t5/general-topics/issue-with-global-protect-and-hp-6510b-laptop/m-p/44453#M32623 gswcowboy 2013-01-16T21:38:15Z