topic Global Protect over iPhone App not working in General Topics

Global Protect over iPhone App not working

NashTechIT — Tue, 08 Oct 2013 12:22:51 GMT

Is there a special configuration on my Global Protect Portal necessary to connect with my iPhone App? or a special license?

I got the following error: " Gateway xxx: Es wird ein GlobalProtect gateway Abonnement benötigt. Kontaktieren Sie ihren IT Helpdesk um sicherzustellen das gültiges Abonnement vorhanden ist."

Re: Global Protect over iPhone App not working

Retired Member — Tue, 08 Oct 2013 13:02:06 GMT

if you try to use software at Market(appstore), yes you need a license (Gateway)

but you can connect with Xauth without license

Re: Global Protect over iPhone App not working

Mystique — Tue, 08 Oct 2013 17:16:37 GMT

You will need license for GlobalProtect Gateway if you are using GP client on iOS devices. If you are using 3rd party VPN client to connect to GP gateway then no license is required.

Please refer to below documents:

https://live.paloaltonetworks.com/docs/DOC-2020

Page 3 for license requirements

https://live.paloaltonetworks.com/docs/DOC-2016

This document to configure GP on ios devices.