topic Re: PaloAlto Supported OS and Browsers in General Topics

PaloAlto Supported OS and Browsers

evaristov — Sun, 24 Jul 2011 16:44:26 GMT

Hi,

I am new and learning PaloAlto currently, but I was just thinking were to find documents that would show or list some compatibility or supported browsers on different platforms for Management and also for SSL VPN (netconnect) or maybe someone can list down to me these information.

PAN OS 3.1.6

SSL VPN client 1.30

I appreciate all information you can provide.

Thanks,

Re: PaloAlto Supported OS and Browsers

wittejj — Mon, 25 Jul 2011 03:11:01 GMT

I'll make this super easy for you.

Generally speaking, Firefox is going to be the best browser to support the GUI for the Palo Alto environment. It seems to provide the best performance and the greatest level of stability.

I've also used Google Chrome and had pretty good luck.

There are several bugs related to using IE for the Palo Alto configuration. I ran 3.1.6 for awhile and I had some quirky problems with IE. There's also the classic bug in 4.0.1 using IE where the service gets set to "None" when you create a brand new rule from scratch. I'm currently running 4.0.3 and I still have trouble logging into my PA equipment with IE 8.0. My current problem is that I have Web-GUI certificates installed on all of my equipment and when I attempt to logon to a couple of the units using the certificate it doesn't work. If I login to them and bypass the use of the certificate it works fine.

I know my answer is super generic, but Firefox is really the best way to go with the PA environment.

With regard to the SSL-VPN, I really can't say because we don't use that feature. My focus is on the management of the device.

Hope this helps.

Re: PaloAlto Supported OS and Browsers

Jamiefitzgerald — Mon, 25 Jul 2011 22:40:57 GMT

In general, we try not to limit the supported browser list. That said if you have an issue with a particular browser please work with your SE to get those issues raised so that we can address them.

Re: PaloAlto Supported OS and Browsers

wittejj — Tue, 26 Jul 2011 01:47:54 GMT

I understand that, and I currently have a support ticket in with support.

I'm merely posting my observations and based on my observations, Firefox provides the best overall experience.

Even on the forums, PA has admitted as much.

Re: PaloAlto Supported OS and Browsers

jdavis — Wed, 27 Jul 2011 02:22:43 GMT

I use Google Chrome almost exclusively. It's worked very well for me.

Best Regards,

Jared

Re: PaloAlto Supported OS and Browsers

davidjohnsonia — Tue, 15 Nov 2011 14:36:54 GMT

After upgrading to PanOS 4.1 and Firefox 8.0, the login screen to the management interface never comes up - even after accepting the security error. Adding the management page to the exceptions list does not fix the issue. IE 9 works fine, as well as older versions of firefox.

Re: PaloAlto Supported OS and Browsers

cenders — Tue, 15 Nov 2011 23:38:38 GMT

I have the exact opposite problem. Upgraded to PAN OS 4.1, and now the IE 9 page is blank after accepting the certificate warning. View the source code on the page and some HTML is there but blank between the body and closing tag.

Re: PaloAlto Supported OS and Browsers

mharding — Wed, 16 Nov 2011 01:01:47 GMT

I've always had the best luck on Firefox on my Mac, but Chrome and Safari worked just as well.

Re: PaloAlto Supported OS and Browsers

saint-paul — Thu, 17 Nov 2011 07:33:09 GMT

After upgrading to 4.1 don't use your bookmark to login on the webinterface, just enter the IP in the URL bar, the login page URL has changed. Took me also some time to figure it out.

Re: PaloAlto Supported OS and Browsers

cenders — Thu, 17 Nov 2011 14:52:57 GMT

Bingo, that was it. Wow, how embarrasing that I didn't catch that...