Image File Authentication Error Failed to extract rpm file

LCMember2327 — Tue, 16 Aug 2011 18:57:16 GMT

when I am updating my application and threat dabase to 260-1085, I am getting following error.

content update failed with the following messages: Image File Authentication Error Failed to extract rpm file /opt/pancfg/mgmt/content-images/tmp/panupv2-all-contents-260-1085.tgz

Following is my disk usage.

admin@PA-2050> show system disk-space
Filesystem Size Used Avail Use% Mounted on

/dev/sda2 3.8G 1.1G 2.5G 31% /

/dev/sda5 7.6G 3.0G 4.2G 43%

/opt/pancfg/dev/sda6 3.8G 474M 3.2G 13% /opt/panrepo

tmpfs 493M 37M 456M 8% /dev/shm

/dev/sda8 51G 15G 35G 30% /opt/panlogs

admin@PA-2050>

Anyone has see such an error?

Re: Image File Authentication Error Failed to extract rpm file

skrall — Wed, 17 Aug 2011 04:47:34 GMT

You should open a case with support to investigate this issue. They will want the output of "show system info". Are all of your licenses current? If yo have had a threat license the GUI for App content should say "Apps.Threats". If you did not purchase a threat license or threat has expired you should see "Apps" only in the GUI. Trying to download content with both Apps and Threats on a box only licensed for Apps could cause a problem like this.

Steve Krall

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Image File Authentication Error Failed to extract rpm file

Re: Image File Authentication Error Failed to extract rpm file