topic 8.25 Content Update not working in General Topics

8.25 Content Update not working

MGoodnow — Wed, 25 Aug 2010 18:29:36 GMT

Hello,

The content update that was released today is showing a size of 0k in the console and completes the download - however, still shows 0k after download. I have option to "install" - but I am a little leary installing and commiting a 0k file. Could someone verify the content to download is proper. Thank you.

Mike

Re: 8.25 Content Update not working

nrice — Wed, 25 Aug 2010 18:52:18 GMT

The Content is ok. Click "Check Now" and you should see that it is 10MB.

Re: 8.25 Content Update not working

MGoodnow — Wed, 25 Aug 2010 19:11:36 GMT

Hello,
Thank you for the quick turn around. I am still showing a 0k download file. This is across 3 PAN devices. Thanks.

Mike

Re: 8.25 Content Update not working

nrice — Wed, 25 Aug 2010 19:50:28 GMT

Please contact your support so that they can troubleshoot with you.

Re: 8.25 Content Update not working

MGoodnow — Wed, 25 Aug 2010 20:54:34 GMT

Hello,

The content is now properly showing a file size. Thank you so much for your assistance.