topic Re: PanOS 5.0 on-device User-ID agent in General Topics

PanOS 5.0 on-device User-ID agent

lauro7 — Sat, 02 Feb 2013 14:00:36 GMT

Hi,

I have installed a PA200 with PanOS 5.0.2 and on-device User-ID agent. I have connected my device on a network with a DC Windows 2008R2 and I have configured User Mapping and Group Mapping Settings as explained in the Getting_Started_Guide_PanOS 5.0 document, but in the Server monitoring tab the status stays on "Not connected". The MGT interface is on the same LAN as the DC and I have turned off the firewall policies on the server. What can I do to troubleshoot this problem ?

Thanks.

Re: PanOS 5.0 on-device User-ID agent

UhMayYeah — Sat, 02 Feb 2013 19:34:45 GMT

Confirm the configurations using KB How to Configure Agentless User-ID in PAN-OS 5.0.x.

For checking connectivity from the Management port

CLI command:

>ping host <ip of DC> .

Re: PanOS 5.0 on-device User-ID agent

lauro7 — Mon, 04 Feb 2013 15:03:00 GMT

Thank you,

I confirmed the configuration using the KB-doc you suggested me and now the WMI connection from appliance and DC is working.

Bye.