topic Re: GlobalProtect Agent, PostRequest failed with error code 12007 in General Topics https://live.paloaltonetworks.com/t5/general-topics/globalprotect-agent-postrequest-failed-with-error-code-12007/m-p/46237#M33975 <HTML><HEAD></HEAD><BODY><P>Can you do a DNS lookup for the portal FQDN?</P><P>Yes, It can.</P><P></P><P>Can you try using the ip address instead of the FQDN?</P><P>I have tried, but it also not works.</P><P></P><P>PS.Now, after I have uninstalled (use tools) then it's ok</P></BODY></HTML> Tue, 17 Jul 2012 04:20:20 GMT mindterra 2012-07-17T04:20:20Z GlobalProtect Agent, PostRequest failed with error code 12007 https://live.paloaltonetworks.com/t5/general-topics/globalprotect-agent-postrequest-failed-with-error-code-12007/m-p/46235#M33973 <HTML><HEAD></HEAD><BODY><P>Hi, my customer can't access vpn, the agent log show that there's an error "PostRequest failed with error code 12007"</P><P></P><P>It happens with some users, but my PC and VMware can access it so this should not be configuration error on firewall device.</P><P></P><P>then I go Wireshark on the client seeing no traffic destine for the IP of SSL VPN Portal and Gateway. so it could be the bug with TCP/IP stack ?</P><P></P><P>and also error can associated with MS error code or not ?</P><P></P><DL><DT><A href="http://msdn.microsoft.com/en-us/library/windows/desktop/aa383770%28v=vs.85%29.aspx" title="http://msdn.microsoft.com/en-us/library/windows/desktop/aa383770%28v=vs.85%29.aspx">Error Messages</A></DT><DT><STRONG>ERROR_WINHTTP_NAME_NOT_RESOLVED</STRONG></DT><DD><DL><DT>12007</DT><DT></DT></DL><P>The server name cannot be resolved</P></DD></DL><P><IMG __jive_id="3219" alt="Picture 2.png" class="jive-image-thumbnail jive-image" src="https://live.paloaltonetworks.com/legacyfs/online/3219_Picture 2.png" width="450" /></P></BODY></HTML> Sat, 07 Jul 2012 14:25:28 GMT https://live.paloaltonetworks.com/t5/general-topics/globalprotect-agent-postrequest-failed-with-error-code-12007/m-p/46235#M33973 mindterra 2012-07-07T14:25:28Z Re: GlobalProtect Agent, PostRequest failed with error code 12007 https://live.paloaltonetworks.com/t5/general-topics/globalprotect-agent-postrequest-failed-with-error-code-12007/m-p/46236#M33974 <HTML><HEAD></HEAD><BODY><P>The error message you received "<STRONG style="font-size: 12px; font-family: Arial, Helvetica, sans-serif; color: #000000; background-color: #ffffff;">ERROR_WINHTTP_NAME_NOT_RESOLVED</STRONG>", the client failed to resolve the FQDN of the portal. Can you do a DNS lookup for the portal FQDN? Can you try using the ip address instead of the FQDN?</P></BODY></HTML> Mon, 16 Jul 2012 22:40:33 GMT https://live.paloaltonetworks.com/t5/general-topics/globalprotect-agent-postrequest-failed-with-error-code-12007/m-p/46236#M33974 zarina 2012-07-16T22:40:33Z Re: GlobalProtect Agent, PostRequest failed with error code 12007 https://live.paloaltonetworks.com/t5/general-topics/globalprotect-agent-postrequest-failed-with-error-code-12007/m-p/46237#M33975 <HTML><HEAD></HEAD><BODY><P>Can you do a DNS lookup for the portal FQDN?</P><P>Yes, It can.</P><P></P><P>Can you try using the ip address instead of the FQDN?</P><P>I have tried, but it also not works.</P><P></P><P>PS.Now, after I have uninstalled (use tools) then it's ok</P></BODY></HTML> Tue, 17 Jul 2012 04:20:20 GMT https://live.paloaltonetworks.com/t5/general-topics/globalprotect-agent-postrequest-failed-with-error-code-12007/m-p/46237#M33975 mindterra 2012-07-17T04:20:20Z