topic tracking open and resolved issues in General Topics

tracking open and resolved issues

oshcomp — Fri, 26 Jul 2013 15:09:31 GMT

Is there a way to track the status of open and resolved issues? The Release Notes describe issues that are resolved by the release and those that are still outstanding. I would like additional information such as the releases that are affected; the release where the issue was first discovered; and workarounds. This type of information is necessary in determining which release is appropriate for my site. Having a database of open issues would help in troubleshooting, as well.

Thanks

Re: tracking open and resolved issues

kprakash — Fri, 26 Jul 2013 16:50:23 GMT

Good Morning Oshcomp,

You can refer to the below document that gives details about the current issues and the versions on which they will get fixed.

https://live.paloaltonetworks.com/docs/DOC-1982

The release notes give us a good amount of information,but in circumstances where you need some more details, please feel free to contact your Sales Engineer, who will have a better insight to all the questions that you have with regard to the issues and their fixes.

BR,

Karthik RP

Re: tracking open and resolved issues

ukhapre — Fri, 26 Jul 2013 18:48:07 GMT

Hello,

Release Notes will be your best bet.

It gives you a list of addressed issues in different versions.

E.g. if you open release notes for 5.0.6 - it lists issues addressed in 5.0.6, 5.0.5, 50.x versions separately.

For open issues, please refer to Known issues. It shows the issues which are still open and being worked for the fix.

Release notes are available at https://support.paloaltonetworks.com/index.php?option=com_pan&task=nu_sw_updates&Itemid=164