topic How to create customer access support for his device on www.paloaltonetworks?? in General Topics https://live.paloaltonetworks.com/t5/general-topics/how-to-create-customer-access-support-for-his-device-on-www/m-p/48273#M35524 <HTML><HEAD></HEAD><BODY><P>Hello,</P><P></P><P>I am Partner and I need to create customer access for his device??</P><P></P><P><BR />Regards</P></BODY></HTML> Mon, 31 Jan 2011 17:05:16 GMT MiguelAngelGonzalez 2011-01-31T17:05:16Z How to create customer access support for his device on www.paloaltonetworks?? https://live.paloaltonetworks.com/t5/general-topics/how-to-create-customer-access-support-for-his-device-on-www/m-p/48273#M35524 <HTML><HEAD></HEAD><BODY><P>Hello,</P><P></P><P>I am Partner and I need to create customer access for his device??</P><P></P><P><BR />Regards</P></BODY></HTML> Mon, 31 Jan 2011 17:05:16 GMT https://live.paloaltonetworks.com/t5/general-topics/how-to-create-customer-access-support-for-his-device-on-www/m-p/48273#M35524 MiguelAngelGonzalez 2011-01-31T17:05:16Z Re: How to create customer access support for his device on www.paloaltonetworks?? https://live.paloaltonetworks.com/t5/general-topics/how-to-create-customer-access-support-for-his-device-on-www/m-p/48274#M35525 <HTML><HEAD></HEAD><BODY><P>Hi there Miguel Angel,</P><P></P><P>Either you or the customer will need to register the customer's device on the PAN support site and create a new ID.&nbsp; At the support site, there is a link in the right hand side that says "No account yet? Register".&nbsp; Click that link, add in the customer's contact information along with a login ID and password, and at the bottom of that form, you can put in the serial number of the device they purchased.&nbsp; You and/or the customer should have also received an email with the serial number and authorization codes for the licenses. You'll need to add in those licenses as well.</P><P></P><P>Also, see this link:</P><P></P><P><A href="https://live.paloaltonetworks.com/docs/DOC-1257">https://live.paloaltonetworks.com/docs/DOC-1257</A></P><P></P><P>Hope this helps!</P></BODY></HTML> Mon, 31 Jan 2011 18:01:41 GMT https://live.paloaltonetworks.com/t5/general-topics/how-to-create-customer-access-support-for-his-device-on-www/m-p/48274#M35525 spolo 2011-01-31T18:01:41Z