topic Re: Slow Palo Alto behaviour since upgrade in General Topics

Slow Palo Alto behaviour since upgrade

soporteseguridad — Fri, 22 Nov 2013 10:46:09 GMT

Since we update our Palo Ato2050 to 5.0.8 , we have detected that Palo ALto is working slowly

-Palo Alto needs a lot of time to show the logs and switch the tabs

-The interface web is very slow now

-Management CPU is always between 65-95% even with only one user connected.

Why it happens this in the new version?????

we have tried "debug software restart management-server and device-server" and it not solving anything.

thanks alot.....

Re: Slow Palo Alto behaviour since upgrade

_slv_ — Fri, 22 Nov 2013 11:02:41 GMT

Please clear browser cache or try with different browser. My PA200 with 5.0.8 working as expected. I'm using Firefox as a browser.

Regards

Slawek

Re: Slow Palo Alto behaviour since upgrade

soporteseguridad — Fri, 22 Nov 2013 11:28:31 GMT

I have tried with Chrome,Firefox an IE and its the same more or less maybe with Firefox a bit better but it needs like 15 seconds to do a query....

Re: Slow Palo Alto behaviour since upgrade

_slv_ — Fri, 22 Nov 2013 13:15:44 GMT

You should open a support ticket for further investigations.

Re: Slow Palo Alto behaviour since upgrade

_slv_ — Mon, 25 Nov 2013 14:18:53 GMT

Addresses Issues in 5.0.9:

 57015—On a PA-2050, the dataplane board agent virtual memory usage was observed

to be steadily increasing.

so probably it's for You

Regards

SLawek

Re: Slow Palo Alto behaviour since upgrade

mbutt — Mon, 25 Nov 2013 17:57:32 GMT

You can run the following command to see which process is utilizing more memory and CPU.

show system resources follow

If you see some process to be high all the time you can open a case with support and work with them to investigate the issue. When opening a case attach the latest techsupport file from the device to the case.

Thank you

Numan

Re: Slow Palo Alto behaviour since upgrade

leahy268 — Tue, 27 May 2014 23:28:36 GMT

We are also having the same issue on 5.0.5 on a pa -2050.

I have tried it on Chrome, Firefox and I.E. and chrome is the best but it is still very slow.

We seem to be sitting at at least 70% on the management cpu all the time with approximately 5000 sessions.

This is a long way short of the maximum 250 000 sessions.