topic Install GlobalProtect in General Topics

Install GlobalProtect

unygren — Wed, 04 Feb 2015 13:06:09 GMT

Hi!

I have problem with installing GlobalProtect in our environment. We are using System Center
2012 to to install the GlobalProtect64.msi with installation behavior “Install for user” but
the problem is that it only creates StartMenu ico for that user. The next user
that logs in can’t find GlobalProtect in the start menu. The next user can’t see GlobalConnect in “Programs
and Features”.

Any ideas?

Re: Install GlobalProtect

ssharma — Wed, 04 Feb 2015 14:05:07 GMT

Hi,

For the first time installation, GP requires Admin privileges. Next upgrade could be from regular users. That might be issue here. Thank you.

Re: Install GlobalProtect

unygren — Wed, 04 Feb 2015 14:31:31 GMT

Hi, ssharma

All users have Admin priv. I have now installed ver. 2.1.1 and that solved the problem. Now the only issue is the question "There is an older version (2.0.0-91) of GlobalProtect available ......." Is there any way to skip this question besides upgrading the FW?

Re: Install GlobalProtect

ssharma — Wed, 04 Feb 2015 14:33:12 GMT

Yes, on the firewall. Under Device - > Global Protect Client, download and Activate version 2.1.1. Hope this helps. Thank you.

Re: Install GlobalProtect

unygren — Wed, 04 Feb 2015 14:54:52 GMT

THX