topic Re: Error in data download: /opt/pancfg/session/pan/csv/0052551788358449.csv not present in General Topics https://live.paloaltonetworks.com/t5/general-topics/error-in-data-download-opt-pancfg-session-pan-csv/m-p/49877#M36709 <HTML><HEAD></HEAD><BODY><P>This could be an issue with the browser. Try a different browser and also try shortning the time frame for the user activity report. I would suggest opening a case with support and to have somone take a look at the firewall.</P><P></P><P>Dominic</P></BODY></HTML> Wed, 03 Aug 2011 00:58:59 GMT dburns 2011-08-03T00:58:59Z Error in data download: /opt/pancfg/session/pan/csv/0052551788358449.csv not present https://live.paloaltonetworks.com/t5/general-topics/error-in-data-download-opt-pancfg-session-pan-csv/m-p/49876#M36708 <HTML><HEAD></HEAD><BODY><P>Hello to everyone, I hope someone could help me.</P><P></P><P>When I generate PDF Reports by User-Activity I receive a .CSV File instead of a PDF File with the following line in the file.</P><P></P><TABLE border="0" cellpadding="0" cellspacing="0" style="width: 576px;"><COLGROUP><COL span="9" width="64" /></COLGROUP> <TBODY><TR><TD colspan="9" height="20" style="height: 15pt; width: 432pt;" width="576">Error in data download:&nbsp;&nbsp; /opt/pancfg/session/pan/csv/0052551788358449.csv not present</TD></TR></TBODY></TABLE><P></P><P>Do someone know why is this happening?</P><P></P><P>Thank you for your help.</P></BODY></HTML> Tue, 02 Aug 2011 15:08:44 GMT https://live.paloaltonetworks.com/t5/general-topics/error-in-data-download-opt-pancfg-session-pan-csv/m-p/49876#M36708 Business 2011-08-02T15:08:44Z Re: Error in data download: /opt/pancfg/session/pan/csv/0052551788358449.csv not present https://live.paloaltonetworks.com/t5/general-topics/error-in-data-download-opt-pancfg-session-pan-csv/m-p/49877#M36709 <HTML><HEAD></HEAD><BODY><P>This could be an issue with the browser. Try a different browser and also try shortning the time frame for the user activity report. I would suggest opening a case with support and to have somone take a look at the firewall.</P><P></P><P>Dominic</P></BODY></HTML> Wed, 03 Aug 2011 00:58:59 GMT https://live.paloaltonetworks.com/t5/general-topics/error-in-data-download-opt-pancfg-session-pan-csv/m-p/49877#M36709 dburns 2011-08-03T00:58:59Z Re: Error in data download: /opt/pancfg/session/pan/csv/0052551788358449.csv not present https://live.paloaltonetworks.com/t5/general-topics/error-in-data-download-opt-pancfg-session-pan-csv/m-p/49878#M36710 <HTML><HEAD></HEAD><BODY><P>Hello Dominic.</P><P></P><P>Thank you for your response we tried with a different browser (Mozzilla FireFox) and shows the same issue.</P><P></P><P>I think that I will open a case.</P><P></P><P>Regards.</P></BODY></HTML> Mon, 08 Aug 2011 18:34:18 GMT https://live.paloaltonetworks.com/t5/general-topics/error-in-data-download-opt-pancfg-session-pan-csv/m-p/49878#M36710 Business 2011-08-08T18:34:18Z