topic Re: Device not passing when number of user increased to 100 in General Topics

Device not passing when number of user increased to 100

Satish — Thu, 12 Jun 2014 06:02:42 GMT

we are seeing an issue where device is not transferring traffic as the number of internal users increases to 100.

any suggestion friends

Thnx

Satish

Retired Member — Thu, 12 Jun 2014 06:30:48 GMT

can you give more details ?

device model

your throughput

etc...

Satish — Thu, 12 Jun 2014 06:51:24 GMT

Hi PANOS,

Device model is PA-3020

Regards

Satish

Retired Member — Thu, 12 Jun 2014 07:01:33 GMT

user number is very low for that model.it should be related to something else...

you should check the traffic for that time period from ACC or with a custom report

some client or clients may interrupt the device with huge packet rates(behaves like an attack)

Also use zone protection to see if anything matches at that time.

Satish — Thu, 12 Jun 2014 07:14:18 GMT

Thnx PAN,

Let me check than i will inform to you.

Thanks Ones again for your reply.

Regards

Satish

HULK — Thu, 12 Jun 2014 07:30:09 GMT

Hello Satish,

As Panos mentioned, could you please run below mentioned CLI command to verify data-plane resources.

> show running resource-monitor ------ dataplane CPU cycle, packet buffer etc

> > debug dataplane pool statistics ------- available pools

> show session meter ----total number of active session

> show session info ---- total session, packet rate, new connection establishment rate. ( packet rate might go high, if there is any attack)

Hope this helps.

Thanks

Satish — Thu, 12 Jun 2014 07:42:40 GMT

Thnks Hulk