PA error '"useridd - virtual memory limit exceeded, restarting"'

SOC_CSG — Thu, 09 Jul 2015 05:27:02 GMT

Hi,

I have a cluster A/P of PA3020, PanOS 6.0.5. Im having this error in Monitor-Log-System: '"useridd - virtual memory limit exceeded, restarting"

Im not feeling any strange behaviour in Palo Alto, i dont know if this error should produce any impact.........what this critical error does???? how to solve it???

thanks

Re: PA error '"useridd - virtual memory limit exceeded, restarting"'

kiwi — Thu, 09 Jul 2015 06:50:50 GMT

Hi,

You might want open a case with support for this error.

There are existing cases with the same error message linked to bugs that are related to memory leak issues.

Through a case we can identify if you are hitting the same issue.

Useridd memory usage is reaching a critical threshold and is restarted as a result in order to normalise the memory usage.

Monitoring the useridd memory usage over time will show you if this usage increased gradually or if there was a sudden spike.

Kind regards,

-Kim.

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PA error '"useridd - virtual memory limit exceeded, restarting"'

Re: PA error '"useridd - virtual memory limit exceeded, restarting"'