topic Windows 8.1 Modern UI Apps not working when connected to GP VPN in General Topics

Windows 8.1 Modern UI Apps not working when connected to GP VPN

Remo — Thu, 17 Sep 2015 11:57:29 GMT

Hi everyone

Does someone also has experienced the issue that Modern UI Apps on Windows 8.1 are not working when connected over VPN? I have already read a lot of information about this issue and that there are a lot of people who have seen this, but unfortunately nothing helped until now to fix this.

When I do a packet capture on the physical interface I am able to spot some dns requests (probably from these Modern UI Apps) even the default route is pointing into the tunnel.

So if someone in this community has a solution for that I would be really happy to hear about it.

Regards,

Remo

Re: Windows 8.1 Modern UI Apps not working when connected to GP VPN

rchougale — Fri, 18 Sep 2015 08:39:36 GMT

Please refer the below article for the solution.

Also, please backup the windows settings as I cannot confirm that GP will work after this as I haven't tested this.

https://support.microsoft.com/en-us/kb/2797356

Let us know how it goes.

Thanks!

Re: Windows 8.1 Modern UI Apps not working when connected to GP VPN

Remo — Fri, 18 Sep 2015 08:54:09 GMT

Thanks for your reply, but unfortunately this solution does not work. In the mentionned network settings I was not able to find a checkbox named "Use default gateway on remote network" (seems to have disappeard with W8.1) and the hotfix applies to W8 and not W8.1.

But in the meantime I was able to troubleshoot some more and this article described the problem pretty good: https://support.microsoft.com/en-us/kb/2855849
In this case Checkpoint has fixed the problem with a new version of their VPN Client and as described there if I disable the windows Firewall completely the Apps work also with GP VPN. Because of this at the moment I also opened a TAC Case to let PA check if they also could fix this with the GP VPN Interface adapter.