topic Re: PA 500 stop sending reports automatically by email in General Topics

PA 500 stop sending reports automatically by email

licenselu — Tue, 06 Oct 2015 11:20:23 GMT

Hello,

After upgrading two cluster of PA500 to 7.0.1, customized reports cannot be sent automatically using email.

Using the 'Test send email' is working so it's not an issue with the config. The device stop sending the reports after 18 days...

Regards,

cpainchaud — Tue, 06 Oct 2015 14:24:06 GMT

7.0.2 is out and anyway you should ask TAC/Partner support to file a case.

nwetech — Tue, 06 Oct 2015 20:28:32 GMT

I had the same issue and TAC said the fix for now is to reboot the firewall. They list it as addressed in an upcoming release.

licenselu — Wed, 07 Oct 2015 08:23:08 GMT

Hello,

In fact, the customer reboots the firewall and it's working fine now.

Any bug ID and time resolution ???

Regards,

licenselu — Thu, 15 Oct 2015 17:05:05 GMT

Hi all,

Does anybody knowns if it's solved in PANOS 7.0.3 ??

Regards,