topic Re: After password complexity change local admin account cannot log in in General Topics

After password complexity change local admin account cannot log in

itops.za@wirecard.com — Thu, 05 Nov 2015 04:34:43 GMT

Hi.

We changed our password complexity on pan os 7.0.2 and after commit the local super users cannot log in. Is there a way to recover from this other than with a serial cable?

Re: After password complexity change local admin account cannot log in

pankaku — Thu, 05 Nov 2015 14:27:21 GMT

If no superuser can log into the firewall then you have to do a factory reset.

Do you have the configuration backup? Factory reset will erase everything from the firewall.

Re: After password complexity change local admin account cannot log in

pulukas — Sat, 07 Nov 2015 14:50:55 GMT

Does not help you here on this, but everyone that has this type of issue, please vote for FR204 that would add Commit Confirmed functionality to PanOS.

Contact your sales engineer and vote for

FR204 - Commit Confirmed

Applies the candidate confirguration for a set period of minutes. If the commit is not confirmed after that period the configuration is automatically rolled back to the previous configuration.

Re: After password complexity change local admin account cannot log in

AHlaiel — Mon, 09 Nov 2015 06:03:21 GMT

you can login with the serial number so a factory reset will happen.