topic Re: SYSTEM ALERT : high : cdb: Exited 4 times, waiting 510 seconds to retry in General Topics

SYSTEM ALERT : high : cdb: Exited 4 times, waiting 510 seconds to retry

Sandeepjohn — Tue, 24 Nov 2015 08:16:45 GMT

We are getting continuous alert from the firewall (SYSTEM ALERT : high : cdb: Exited 4 times, waiting 510 seconds to retry), Anybody is having any idea or came across similar alerts.

Re: SYSTEM ALERT : high : cdb: Exited 4 times, waiting 510 seconds to retry

BenjAudy.MTL — Tue, 24 Nov 2015 12:27:10 GMT

Hi,

It means your correlation database is corrupted and new correlation events won't be generated anymore. You can try restarting the process to see if it helps, but in my case a support engineer had to log in as root to delete the corrupted MongoDB files.

Regards,

Benjamin

Re: SYSTEM ALERT : high : cdb: Exited 4 times, waiting 510 seconds to retry

Sandeepjohn — Tue, 24 Nov 2015 15:46:52 GMT

Thank you so much for your reply. i am going to open a case with support.

Re: SYSTEM ALERT : high : cdb: Exited 4 times, waiting 510 seconds to retry

mmmccorkle — Thu, 24 Dec 2015 07:15:33 GMT

In the case I have, there was cdb corruption, but this was most likely due to the /opt/panlogs/ partition being 100% full.

Re: SYSTEM ALERT : high : cdb: Exited 4 times, waiting 510 seconds to retry

Sandeepjohn — Thu, 24 Dec 2015 06:58:00 GMT

i opened the case and the tac engineer cleared the Correlation folder and restarted the cdb process. This solved the issue.