topic Re: Out of disk space in General Topics

Out of disk space

jcawsey13 — Mon, 11 Jan 2016 15:04:42 GMT

Hoping someone can help me. I have a PA-200 which has run out space in the root filesystem.

admin@f-lonftz-pawireless2> show system disk-space

Filesystem            Size Used Avail Use% Mounted on
/dev/sda2             1.9G 1.8G     0 100% /
/dev/sda5             6.6G 3.9G 2.4G 63% /opt/pancfg
/dev/sda6             1.9G 1.1G 778M 58% /opt/panrepo
tmpfs                 1.3G 116M 1.2G 10% /dev/shm
/dev/sda8             2.4G 169M 2.1G   8% /opt/panlogs

I've taken a listing of core files using show system files and the total space used is very small.

Can anyone tell how I can determine where the space has been eaten and how I can purge files to clear the space?

I am assuming this is some kind of /var/log issue?

Thanks

Re: Out of disk space

VinceM — Mon, 11 Jan 2016 15:30:41 GMT

HI,

Don't know in which version you are but it's a known bug in PA-200 in certain version.

You need to open a case, support guy will connect in root in your palo and clear logs.

The only solution is upgrade. Don't have correct version in mind (should be solved in 6.07 or later)

Hope help.

Re: Out of disk space

jcawsey13 — Mon, 11 Jan 2016 16:27:02 GMT

Thanks for the reply, quite worrying as the unit is on 7.0.1

Re: Out of disk space

jdelio — Mon, 11 Jan 2016 22:57:56 GMT

For all of the Disk Space issues, there are some things that you can access, but there are some other internal logs that need a support professional to assist with.

If you contact support, then can remote into your firewall and look through the filesystem with root access and should help identify the cause of the space issue.

Re: Out of disk space

Brandon_Wertz — Tue, 12 Jan 2016 17:27:43 GMT

@jcawsey13 the bug that @VinceM referenced (Log files consuming disk space) wasn't fixed until 7.0.2 (What I was told from TAC).

Re: Out of disk space

KevinBeaumont — Thu, 14 Jan 2016 16:28:53 GMT

You can fix it yourself before you upgrade by running:

delete debug-log mp-log file *.1
delete debug-log mp-log file *.2
delete debug-log mp-log file *.3
delete debug-log mp-log file *.old

Re: Out of disk space

rclary — Sat, 30 Jan 2016 17:47:13 GMT

I had support clean mine up too. But it filled up again.

Re: Out of disk space

rclary — Sat, 30 Jan 2016 17:48:45 GMT

It's still a problem in 7.0.2

Re: Out of disk space

yarinbenado — Wed, 03 Feb 2016 21:15:24 GMT

@jcawsey13 what alerted you to this issue?

Re: Out of disk space

K.Kadow — Thu, 16 Mar 2017 23:49:24 GMT

My lab PA-200 running 7.0.8 just started reporting critical warnings for "Disk usage for / exceeds limit"

Using the "delete debug-log mp-log file ..." commands got it down to 85%. Is there anything else I can look for if the problem comes back, or should I plan on calling support?

Re: Out of disk space

TranceforLife — Fri, 17 Mar 2017 09:46:50 GMT

Hi,

For root partition yes, call support but for all others you should have a control of the disk space usage. Also advising you to upgrade your device at least to 7.0.9 as per release notes and addresses issues:

https://www.paloaltonetworks.com/documentation/70/pan-os/pan-os-release-notes/pan-os-7-0-9-addressed-issues

Re: Out of disk space

treese — Wed, 09 Aug 2017 12:49:34 GMT

I have this issue happening on a 5060 using 7.1.8. I've had TAC clear it up but its back today. I'm unsure if this a root file doing it though:

show system disk-space

Filesystem Size Used Avail Use% Mounted on
/dev/md3 3.8G 3.4G 246M 94% /
/dev/md5 7.6G 2.8G 4.4G 39% /opt/pancfg
/dev/md6 3.8G 2.9G 772M 79% /opt/panrepo
tmpfs 2.0G 116M 1.9G 6% /dev/shm
cgroup_root 2.0G 0 2.0G 0% /cgroup
/dev/md8 198G 135G 53G 73% /opt/panlogs

Re: Out of disk space

almay — Fri, 17 Nov 2017 14:46:45 GMT

I have the same problem with /dev/md3 being at 94%. Wonder if it has anything to do with Panorama? We just set that up yesterday.

Re: Out of disk space

treese — Sun, 24 Dec 2017 12:39:04 GMT

I beleive ours could be from leaving debug on after support calls.

Re: Out of disk space

mukthins — Fri, 15 Mar 2019 14:25:56 GMT

Hi,

We are also having the same issue, would like to know if we can move the automatic purging threshold to 85/90% ?

Any idea?