topic Re: Does WF-500 keep the files? Is it Encrypted? in General Topics

Does WF-500 keep the files? Is it Encrypted?

Amir.Borjian — Sun, 07 Feb 2016 17:41:29 GMT

Do i need to factory reset the box or the files are hashed?

Re: Does WF-500 keep the files? Is it Encrypted?

reaper — Mon, 08 Feb 2016 08:30:10 GMT

once the file has been analysed, only it's metadata will be stored. the file itself will be deleted.

Re: Does WF-500 keep the files? Is it Encrypted?

Amir.Borjian — Thu, 11 Feb 2016 21:28:12 GMT

Is there any valid document for this?

Re: Does WF-500 keep the files? Is it Encrypted?

reaper — Mon, 15 Feb 2016 13:15:21 GMT

please take a look at this article : WildFire Security Overview

Re: Does WF-500 keep the files? Is it Encrypted?

pulukas — Wed, 17 Feb 2016 00:08:22 GMT

You could post the question on this documentation for the factory reset procedure. The document owner will be notified and might respond with an official answer.

https://live.paloaltonetworks.com/t5/Management-Articles/How-to-Factory-Reset-the-WF-500-Appliance/ta-p/56350

You can also open a support case to confirm the file handling.