topic PA-200 Console Port - What type of cable? in General Topics

PA-200 Console Port - What type of cable?

swoods79 — Fri, 18 Mar 2016 00:21:26 GMT

I assume I would be able to use a typical Cisco rollover cable (Serial to RJ45) to connect to the console port on a PA-200 but get nothing.

Am I using the wrong type of cable?

reaper — Fri, 18 Mar 2016 10:04:21 GMT

The baby blue cisco cable should work. Has the device been initialised in CCEAL4/FIPS mode, as that will disable console access.

swoods79 — Tue, 22 Mar 2016 18:14:07 GMT

No, the device is not in CCEAL4/FIPS mode. The cable is verified working (works on the PA-3020 we have). I followed the steps to try to disable CCEAL4 (https://live.paloaltonetworks.com/t5/Management-Articles/How-to-Enable-or-Disable-Common-Criteria-CCEAL4-Mode/ta-p/58679), but when the device boots nothing displays on the console screen.

Is it possible that the console port on the PA-200 is bad?

reaper — Wed, 23 Mar 2016 08:31:57 GMT

yes, that's possible

I'd advise you contact support and have them verify. You may need a replacement

TGO-Engineers — Mon, 01 Oct 2018 17:30:47 GMT

I am having the same issue with two new PA-5260's

Console cable to laptop works just fine, but rollover cable to console server does not work, but SAME cable works on PA-4050 AND PA-5020.

Something is different with the console port on the 5260's but what ??