topic Cannot Change Application Risk Category Customization in General Topics

Cannot Change Application Risk Category Customization

rrubino — Sun, 22 May 2016 17:09:53 GMT

I'm running 7.1.2, but the problem started after 7.1 beta update, I believe.

Setting an applicaiton risk category manually results in it showing up correctly in the application's open window details; however, the firewall will only recognize the default risk category. This has effectively rendered my applcation filter rule useless. I have tried reverting a couple of applications and re-customizing/committing, but no luck.

Anyone have an easy fix for this?

Re: Cannot Change Application Risk Category Customization

reaper — Mon, 23 May 2016 07:33:47 GMT

Hi Rick

Have you committed your changes in between manipulations ?

The firewall will only adopt the new risk factor for other uses (like app-filter) after you've committed the changes to the applications.

Re: Cannot Change Application Risk Category Customization

rrubino — Tue, 24 May 2016 14:01:13 GMT

Yes; and between revert attempts also.

Re: Cannot Change Application Risk Category Customization

reaper — Tue, 24 May 2016 14:27:12 GMT

Have you tried refreshing your browser or re-opening the application filter ?

i tried a simple test to reproduce what you are reporting: a new application filter has 139 category 5 applications (including custom apps), I mark a random category 1 application as 5, i commit and re-open the application filter and see 140 apps

If this is not the behavior you're seeing you may want to reach out to support