topic Identify custom application in General Topics

Identify custom application

soporteseguridad — Mon, 23 May 2016 11:26:21 GMT

Hi,

we have created a custom application ports tcp/1524-1541, but our Palo Alto is still identifying this app as ORACLE. Why is not taking our custom app?

Regads,

Re: Identify custom application

reaper — Mon, 23 May 2016 11:49:33 GMT

Hi!

how did you create the custom app ?

did you follow the instructions in the following articles:

Getting Started: Custom applications and app override

How to Configure a Custom App-ID

Pro-Tips: Unknown Applications

Re: Identify custom application

soporteseguridad — Mon, 23 May 2016 13:37:43 GMT

Hi,

We nedd to create a custom application without timeout and with these ports tcp/1521-1541. We did it but PA is still identying this app like ORACLE not our custom.

i attach the config custom app

Regards,

Jesus C.

Re: Identify custom application

reaper — Mon, 23 May 2016 14:24:42 GMT

Hi Jesus

If you do not set any signatures and the underlying application is a known application (like oracle) AppID will give preference to the known application.

The solution is to either create signatures so AppID can positively identify the oracle traffic, or use App Override, as described in the articles i mentioned above, to force identification to your custom app

Reaper