topic MDM GP-100-MDM(vsys1): details: certificate chain has expired in General Topics

MDM GP-100-MDM(vsys1): details: certificate chain has expired

KotreshaMC — Fri, 10 Jun 2016 04:40:46 GMT

We are receving this alert for the certificate expiration

we have configured MDM with one of trusted root certificate (this got expired and we renewed that recently)

MDM---->created with root-CA certificate

certificate:

--root-CA (this was expired but nenewed now)

Another certificate( this is expired)

but still we are getting this alert?

do we need renew the chained certificate of the trusted root certificate also?

and we can see that MDM is showing idle (red)

KotreshaMC — Tue, 14 Jun 2016 10:43:17 GMT

Any thoughts about this query??? @reaper

reaper — Tue, 14 Jun 2016 11:22:41 GMT

Hi There!

unfortunately MDM is not my strong suite, have you spoken to support already regarding this error message ?

my guess would be the entire chain would need to be refreshed

KotreshaMC — Wed, 15 Jun 2016 11:44:10 GMT

After renewing the both certificate also we are getting the same alert 😞 😞