topic ACC traffic does not sum up correctly for different time ranges in General Topics

ACC traffic does not sum up correctly for different time ranges

nikoo — Fri, 17 Jun 2016 21:02:44 GMT

Hi,

Issue:

Lets say we filter out web-browsing in ACC to check the traffic amount used by that specific app.

We check three different ranges:

Week1 - 300 MB & 8k sessions
Week2 - 700 MB & 18k sessions
Week3 - 1 GB & 23k sessions

... and now we select Week1+Week2+Week3 custom range, basically it contains everything within these weeks.

SUM - 1.3 GB & 31k sessions

Gives a feeling like the result is Week1+Week3, with Week 2 somehow excluded.

Next: Lets take Week2+Week3 as a custom range:

Week2+Week3 - 1.7 GB & 41k sessions

Next: Week1+Week2 as a custom range:

Week1+Week2 - 1G & 26k sessions

So, do you have any idea guys, why that summed up scenario gives us wrong result if seperately numbers seem fine?

Tested on 7.0.2, but quicly checked that out on 7.1.2 - looked like it has similar result.

I've checked other Live articles, but they are mostly talking about differences in stats from different databases, but in this case, as far as my understanding goes, data is gathered from traffic summary database (I guess weeklytrsum), so the source should be same same. And, yes, you can reproduce the same by generating a Custom Report with the same parameters from Traffic Summary database.

Re: ACC traffic does not sum up correctly for different time ranges

nikoo — Mon, 20 Jun 2016 09:42:03 GMT

I will probably bump this - can someone please confirm this behaviour so I don't feel out of my mind?

Re: ACC traffic does not sum up correctly for different time ranges

kiwi — Mon, 20 Jun 2016 11:44:55 GMT

Are you possibly hitting the 100k line limit ?

In scenarios where the 100k lines limit is reached some of the information will not be displayed on the ACC or data may be inaccurate :

ACC-is-Not-Accurate-During-Heavy-Traffic-Log-Generation

Eitherway, I've tested this in a small lab and cannot confirm the behaviour you're seeing.

Everything adds up nicely for 3 weeks in my lab.

Re: ACC traffic does not sum up correctly for different time ranges

nikoo — Mon, 20 Jun 2016 13:30:27 GMT

Thanks for your input, looked at this article previously, but not sure if that applies to this case - the traffic is stored within that database already (I suppose weeklytrsum), so the 100k line limit should not be the problem, because if trying the to sum it up part by part - it seems fine, so the information is there and recorded. I have a feeling is a matter of how its processed in ACC, but still just a guess. I will try that on one more Palo today, so will update later.

Re: ACC traffic does not sum up correctly for different time ranges

Brandon_Wertz — Mon, 20 Jun 2016 17:38:50 GMT

@nikoo What platform? I've got similar issues, but it only occurs when trying to view logs in Panorama on logs fed from my 5060.

Re: ACC traffic does not sum up correctly for different time ranges

nikoo — Tue, 21 Jun 2016 08:58:41 GMT

As far as I've looked, it happens on 5020 (7.1.2), 3020 (7.0.6, much more less deviation here, but it may be matter of sample taken), 3020 (7.0.2), 5020 (6.1.11). I guess it is a PAN limitation, and it may be the one Kiwi mentioned, but, well, that sucks. It may be different story with Panorama, but again - just guessing.

Edit: Just tested on my lab box - 3050 with 7.1.2 - traffic there is generated rarely and the result for filtering out ssl traffic:

Week1 - 192.2 MB & 9.5k sessions

Week2 - 154.2 & 19.2k sessions

Week3 - 314MB & 28.6k sessions

-----

And when range is expanded to Week1+Week2+Week3 we get 707 MB & 66.9k sessions, although manual sum counts up 661 MB & 57.3k sessions. Meh.

Re: ACC traffic does not sum up correctly for different time ranges

jvalentine — Tue, 21 Jun 2016 15:53:10 GMT

I just tried this on a VM-300 running 7.1.2:

week1 115.9G + 79.3k sessions

week2 230.7G + 154.4k sessions

week3 133.2G + 112.8k sessions

Then I selected a custom range that included all 3 weeks:

- 479.9G + 347.0k sessions

Lines right up for me.

(edit: I'm not saying that you're not experiencing a problem... just wanted to put in my .02 and let you know that it's not all platforms or all software versions).

Re: ACC traffic does not sum up correctly for different time ranges

nextgenhappines — Sat, 25 Jun 2016 12:06:14 GMT

Isn't ACC only report those sessions closed during the time period that selected and the policies that are logged ?

If the sessions are long live (sessions that are started for 4 weeks ago and transfer data in a pretty slow rate), when those sessions are closed, it will show up on ACC report.

Re: ACC traffic does not sum up correctly for different time ranges

nikoo — Wed, 05 Oct 2016 08:07:19 GMT

Will poke this thread around.

Time has passed, so maybe someone has seen similar situation and filed a support case?