topic False Positives problem of anti-virus in General Topics https://live.paloaltonetworks.com/t5/general-topics/false-positives-problem-of-anti-virus/m-p/6049#M4393 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>During copy file (see attachment) from internal server I get Virus ALert: threatid: Worm/Win32.Otwycal.g(890863)</P><P></P><P>I checked the file on <A class="jive-link-external-small" href="http://www.virustotal.com/">http://www.virustotal.com/</A><SPAN> without matches for viruses</SPAN></P><P></P><P>Is It a false/positive?</P></BODY></HTML> Tue, 16 Mar 2010 14:11:18 GMT ttwict 2010-03-16T14:11:18Z False Positives problem of anti-virus https://live.paloaltonetworks.com/t5/general-topics/false-positives-problem-of-anti-virus/m-p/6049#M4393 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>During copy file (see attachment) from internal server I get Virus ALert: threatid: Worm/Win32.Otwycal.g(890863)</P><P></P><P>I checked the file on <A class="jive-link-external-small" href="http://www.virustotal.com/">http://www.virustotal.com/</A><SPAN> without matches for viruses</SPAN></P><P></P><P>Is It a false/positive?</P></BODY></HTML> Tue, 16 Mar 2010 14:11:18 GMT https://live.paloaltonetworks.com/t5/general-topics/false-positives-problem-of-anti-virus/m-p/6049#M4393 ttwict 2010-03-16T14:11:18Z Re: False Positives problem of anti-virus https://live.paloaltonetworks.com/t5/general-topics/false-positives-problem-of-anti-virus/m-p/6050#M4394 <HTML><HEAD></HEAD><BODY><P>Hello ttwict,</P><P>is the attached file what triggered the threat?</P><P>What is your customer information and/or serial#?</P><P>What is the content version and software version that you are running on your Paloalto device?</P><P></P><P>We will probably need to get a case opened for this.</P></BODY></HTML> Thu, 18 Mar 2010 16:42:39 GMT https://live.paloaltonetworks.com/t5/general-topics/false-positives-problem-of-anti-virus/m-p/6050#M4394 swhyte 2010-03-18T16:42:39Z Re: False Positives problem of anti-virus https://live.paloaltonetworks.com/t5/general-topics/false-positives-problem-of-anti-virus/m-p/6051#M4395 <HTML><HEAD></HEAD><BODY><P>Hello,</P><P></P><P>yes, the attached file triggered the threat.</P><P></P><P>Device Information:</P><P>serial: 0006C100754<BR />sw-version: 3.0.6<BR />vpnclient-package-version: 0.0.0<BR />app-version: 173-561<BR />threat-version: 173-561<BR />url-filtering-version: 3296<BR />logdb-version: 2.0.5</P><P></P><P>Thanks and Regards,</P><P>André</P></BODY></HTML> Tue, 23 Mar 2010 09:56:13 GMT https://live.paloaltonetworks.com/t5/general-topics/false-positives-problem-of-anti-virus/m-p/6051#M4395 ttwict 2010-03-23T09:56:13Z