https://live.paloaltonetworks.com/t5/general-topics/users-randomly-getting-captive-portal/m-p/105583#M44756 <P>We're running a regular User-ID agent against our DCs.</P><P>&nbsp;</P><P>99% of the time things are fine but we're getting calls from random people that every so often they're suddenly getting prompted to authentiate by the&nbsp;captive portal on the PAN and we cannot understand why as they are connected to the network, typically wired, and are using domain resources with absolutely zero issue - it just seems to happen randomly.</P><P>&nbsp;</P><P>We're on PANOS 7.0.8 and the 7.0.x User ID agent (can't recall/check the exact version right now).</P><P>&nbsp;</P><P>Where do I begin? <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Mon, 22 Aug 2016 17:06:45 GMT networkadmin 2016-08-22T17:06:45Z https://live.paloaltonetworks.com/t5/general-topics/users-randomly-getting-captive-portal/m-p/105583#M44756 <P>We're running a regular User-ID agent against our DCs.</P><P>&nbsp;</P><P>99% of the time things are fine but we're getting calls from random people that every so often they're suddenly getting prompted to authentiate by the&nbsp;captive portal on the PAN and we cannot understand why as they are connected to the network, typically wired, and are using domain resources with absolutely zero issue - it just seems to happen randomly.</P><P>&nbsp;</P><P>We're on PANOS 7.0.8 and the 7.0.x User ID agent (can't recall/check the exact version right now).</P><P>&nbsp;</P><P>Where do I begin? <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Mon, 22 Aug 2016 17:06:45 GMT https://live.paloaltonetworks.com/t5/general-topics/users-randomly-getting-captive-portal/m-p/105583#M44756 networkadmin 2016-08-22T17:06:45Z https://live.paloaltonetworks.com/t5/general-topics/users-randomly-getting-captive-portal/m-p/105636#M44758 <P>What does the userid logs look like? Is there any entries for a connection time-out or any other connection error?&nbsp;</P><P>&nbsp;</P> Mon, 22 Aug 2016 18:31:16 GMT https://live.paloaltonetworks.com/t5/general-topics/users-randomly-getting-captive-portal/m-p/105636#M44758 BPry 2016-08-22T18:31:16Z