topic Re: WMI probing issue - "list is full" in General Topics

WMI probing issue - "list is full"

Rboehme — Wed, 12 Oct 2016 14:44:11 GMT

Hi all,

is anyone familiar with this issue? We are facing this currently but Google almost spits out nothing about this issue. I was going through the User-ID deployment and troubleshooting guide but nothing helpful there. Any ideas?

Re: WMI probing issue - "list is full"

cpainchaud — Wed, 12 Oct 2016 17:44:57 GMT

you have too many unknown users, the queue of IP waiting to go through WMI is full so agents warns you it ignored them.

as a best practice, you should not /cannot rely on WMI probing as a primary source of ID in very large networks.

you should also exclude non-user networks from userid in Zone settings to minimize this queue

Re: WMI probing issue - "list is full"

Rboehme — Thu, 13 Oct 2016 11:56:19 GMT

Dear cpainchaud,

thank you for your suggestion. I will check that out. At least I got a clue now. I will get back here if I found a solution.