topic Re: Auto-update not functioning in General Topics

Auto-update not functioning

cbolitho — Thu, 08 Nov 2012 19:54:09 GMT

Currently whenever our palo alto 5050s do their dynamic updates they are not finding any new updates to antivirus, applications, or URL filtering. Updates are only found when I manually perform a check. I have all 3 set to download and install with all 3 staggered arround 1 AM. I can tell that they auto-update should have found the update based upon the release date shown on the update. The logs show auto-update finding no new updates. What could be causing this and how do I fix it?

Re: Auto-update not functioning

Bart_Jocque — Wed, 14 Nov 2012 14:08:41 GMT

What are the details of the download job saying ?

In CLI :

show jobs all

-> look for "Downld" jobs , note the job id , then :

show jobs id xx

Re: Auto-update not functioning

cbolitho — Wed, 14 Nov 2012 15:54:10 GMT

It now looks like it is updating properly. I have no idea what was going on.