topic Palo alto networks Problem Session out in General Topics

Palo alto networks Problem Session out

Mariaa — Thu, 24 Nov 2016 14:49:22 GMT

Hello ,

I have a problem with my firewall PA-200. When I try to open the GUI , I found an error message with a session out . You can find in the attachement this error message .

I read that may be this problem can be related to the disk space. I do a show disk-space command and i found the the result in the attachement .

Any one can help me to resolve this issue please.

Thank you very much in the advance.

Re: Palo alto networks Problem Session out

TranceforLife — Thu, 24 Nov 2016 15:11:00 GMT

Hi,

What version are you on? Not sure but 7.1.X is the way to go for PA-200 as disk space issue fixed. Your root partition is full so only the way to is to open a case with TAC so they can clear it or upgrade.

thx,

Myky

Re: Palo alto networks Problem Session out

kiwi — Thu, 24 Nov 2016 15:12:58 GMT

Hi,

Also these might be useful :

https://live.paloaltonetworks.com/t5/Featured-Articles/DotW-Disk-space-issue-on-root/ta-p/71914

https://live.paloaltonetworks.com/t5/Management-Articles/How-and-When-to-Clear-Disk-Space-on-the-Palo-Alto-Networks/ta-p/55736

Cheers !

-Kim.

Re: Palo alto networks Problem Session out

Mariaa — Thu, 24 Nov 2016 15:21:27 GMT

Hello ,

Thank you very much for your response , I have a PA-200 with the version 7.0 .

I saw this instruction to delete the file system . But I 'am afraid to delete a important file in the firewall. There is another solution to do to solve it ?

Thank you very much for your collaboration .

Re: Palo alto networks Problem Session out

TranceforLife — Thu, 24 Nov 2016 15:23:46 GMT

Hi,

No way to clear a root partition without the TAC assistance, as only Palo has access to that drive.

Thx,

Myky