topic Re: PA lost mapping in General Topics

PA lost mapping

Es_tecsupportsecurity — Mon, 30 Jan 2017 17:09:57 GMT

hi, we are expecting problems with group-mapping. Yesterday we deleted a group from group-mapping profile and suddenly PA lost match in all the rest of groups in this group-mapping profile. we ran show user group-mapping state all and Number of groups was 0. So we created a new group-mapping adding all the groups and it started to work again. Why Pa lost all groups in group-mapping whne we deleted one group in config????

Re: PA lost mapping

asilliker — Fri, 10 Feb 2017 03:35:31 GMT

Please provide your current PAN-OS version.

Re: PA lost mapping

pulukas — Sun, 12 Feb 2017 16:53:26 GMT

Sounds like a bug. Your best bet is to open an official ticket on the support site using "Get Support" in the upper right corner.

If this is a known issue they will tell you what version you need to upgrade to in order to clear the bug.

If it is not yet reported you will get it into the queue to be fixed.

Re: PA lost mapping

BPry — Mon, 13 Feb 2017 17:16:25 GMT

I've experianced an issue where it drops the group-mappings when I was running 7.0.6 pretty often. I'm not sure if it was really ever a 'fixed' issue but once we upgraded past that software version we haven't run into the issue sense.