topic Re: API timeouts/Web UI unresponsive in General Topics

API timeouts/Web UI unresponsive

Farzana — Fri, 10 Feb 2017 03:23:00 GMT

Hello,

Managment plane stops responding when sending a number of User-ID XML API calls to FW (tried using PAN-OS 7.1.5 and 8.0).

Any API calls during this time either time-out or return 502/504 HTTP responses.

After close to exactly 5 minutes later from when WebUI became unresponsive, it will start responding again as per usual.

Logs show error:

*134018 upstream timed out (110: Connection timed out) while connecting to upstream

*134008 recv() failed (104: Connection reset by peer) while reading response header from upstream

Any help on this would be appreciated.

reaper — Fri, 10 Feb 2017 09:25:34 GMT

what kind of platform are you using and approx how many api calls are you launching against it's management plane ?

you might be flood-attacking the management interface 😉

Farzana — Mon, 13 Feb 2017 02:53:39 GMT

Hi,

using Node.js on Windows and averages around 2-3 calls/per second.