topic Re: Scheduled SaaS Report in General Topics

Scheduled SaaS Report

djr — Mon, 24 Apr 2017 07:57:01 GMT

I feel I must be missing something obvious with the SaaS report. I have set a schedule up to create it weekly and if I hit "Run Now" I get the nice graphical report, but if I view the output of the scheduled run , I get a very plain tabular list of App Subcategory/App name/Bytes/Sessions/Threats.

How do I get the nicely formatted report produced on a schedule?

Re: Scheduled SaaS Report

BPry — Mon, 24 Apr 2017 13:35:47 GMT

@djr,

Can you screenshot what you are getting on both reports?

Re: Scheduled SaaS Report

reaper — Tue, 25 Apr 2017 08:25:59 GMT

would you mind also adding a screenshot how your schedule is made ? did you create a schedule with only the saas report, or is it in a report group with other reports?

Re: Scheduled SaaS Report

djr — Tue, 25 Apr 2017 09:41:45 GMT

Hi, I have attached three screenshots - the SaaS setup dialog, what a "run now" generates and what the scheduled report.

looks like.SaaS "run now" reportScheduled SaaS report outputSaaS Report setup dialog

Re: Scheduled SaaS Report

reaper — Tue, 25 Apr 2017 12:57:36 GMT

you didn't include the 'email scheduler' config 🙂 (this will show either 'only' the saas, or a group. if a group > can you also show the group? )

Re: Scheduled SaaS Report

djr — Tue, 25 Apr 2017 13:10:18 GMT

Hi, it behaves the same whether emailed or not. If I wait for the report to appear from the schedule and view it through the PANOS GUI that's how it looks (the plain tabular version). If I email it, I get an email exactly as it appears in the GUI. It only appears as the graphical report if I do "Run Now".

If you think this is a bug I will log a ticket, I just thought I was missing an option somewhere.

Re: Scheduled SaaS Report

BPry — Tue, 25 Apr 2017 14:52:16 GMT

@djr,

I've seen the same thing and just assumed that you couldn't actually schedule the SaaS report usage unless you do the PDF report, the SaaS report template in the custom reports section has always generated the Tubular version of the report for me. Maybe I'm wrong, but I just assumed that scheduling the actual SaaS report wasn't possible?

Re: Scheduled SaaS Report

djr — Tue, 25 Apr 2017 15:44:54 GMT

It certainly seems that way, but if that is the case, what is the point of the SaaS report setup tab (in my screenshots)? All that allows you to do is set up a scheduled report and optionally "run now". It's very odd that the output of both are so different.

Re: Scheduled SaaS Report

BPry — Tue, 25 Apr 2017 20:00:53 GMT

Agreed but you'll notice that you never actually get to schedule this report to actually run outside of the random 'run now' option. The report itself you just get to specify the timeframe that you actually want the report for. I haven't played around with it much but you're right it is certaintly odd.

Re: Scheduled SaaS Report

djr — Wed, 26 Apr 2017 08:50:52 GMT

Oh yes, I see what you mean now, I hadn't looked at it in that way. You are quite right, there is nothing to say this will produce a report on a schedule. The SaaS report which runs on a schedule is just a predefined daily report, actually nothing to do with the PDF.

I found the PDF Reports -> SaaS Applicaiton Usage page a bit strange anyway as there is a whole page with the ability to add many reports, clone formats etc but I couldn't see why you would create more than one anyway as the only variable is the time range and if you can only use it as a "run now" then it makes even less sense to have a varienty of predefined settings.

So it's just a very strangely organised UI rather than a missing report.

Thanks for your help.