topic Re: How to troubleshoot user-id issues? in General Topics https://live.paloaltonetworks.com/t5/general-topics/how-to-troubleshoot-user-id-issues/m-p/6922#M5096 <HTML><HEAD></HEAD><BODY><P>There are so many different items to look at if you want to know how to troubleshoot UserID issues. </P><P>You can look in knowledge point for the specific issue you are facing.</P><P>What is the actual issue you are facing..</P><P>Is it a user to ip mapping issue?</P><P>Is it a LDAP group mapping issue?</P><P></P><P>Your best bet might be to call into support or open a case so we can verify the issue that you are seeing. </P><P></P><P>Thanks</P></BODY></HTML> Wed, 17 Jul 2013 20:41:42 GMT acamacho 2013-07-17T20:41:42Z How to troubleshoot user-id issues? https://live.paloaltonetworks.com/t5/general-topics/how-to-troubleshoot-user-id-issues/m-p/6920#M5094 <HTML><HEAD></HEAD><BODY><P>userful commands and step to troubleshoot user-id related issues?</P></BODY></HTML> Tue, 26 Feb 2013 04:56:31 GMT https://live.paloaltonetworks.com/t5/general-topics/how-to-troubleshoot-user-id-issues/m-p/6920#M5094 nextgenhappines 2013-02-26T04:56:31Z Re: How to troubleshoot user-id issues? https://live.paloaltonetworks.com/t5/general-topics/how-to-troubleshoot-user-id-issues/m-p/6921#M5095 <HTML><HEAD></HEAD><BODY><P>This topic will be reviewed and added to the queue if appropriate.</P><P></P><P>These documents may be of assistance:</P><UL><LI><A href="https://live.paloaltonetworks.com/docs/DOC-3664">User Identification Initial Setup</A></LI><LI><A href="https://live.paloaltonetworks.com/docs/DOC-3120">User Identification Tech Note PAN-OS 4.1</A></LI></UL></BODY></HTML> Tue, 26 Feb 2013 16:58:56 GMT https://live.paloaltonetworks.com/t5/general-topics/how-to-troubleshoot-user-id-issues/m-p/6921#M5095 panagent 2013-02-26T16:58:56Z Re: How to troubleshoot user-id issues? https://live.paloaltonetworks.com/t5/general-topics/how-to-troubleshoot-user-id-issues/m-p/6922#M5096 <HTML><HEAD></HEAD><BODY><P>There are so many different items to look at if you want to know how to troubleshoot UserID issues. </P><P>You can look in knowledge point for the specific issue you are facing.</P><P>What is the actual issue you are facing..</P><P>Is it a user to ip mapping issue?</P><P>Is it a LDAP group mapping issue?</P><P></P><P>Your best bet might be to call into support or open a case so we can verify the issue that you are seeing. </P><P></P><P>Thanks</P></BODY></HTML> Wed, 17 Jul 2013 20:41:42 GMT https://live.paloaltonetworks.com/t5/general-topics/how-to-troubleshoot-user-id-issues/m-p/6922#M5096 acamacho 2013-07-17T20:41:42Z