topic Re: Application Command Center empty and risk factor set to zero in General Topics

Application Command Center empty and risk factor set to zero

Mohamed_Tarek — Wed, 03 May 2017 08:55:25 GMT

Suddenly the Application Command Center became empty showing " no data to display" and risk factor set to zero.

after debug software restart log-receiver on the cli the logs started to repeear but only for a few minutes then disappeared again.

Any suggestions?

Re: Application Command Center empty and risk factor set to zero

reaper — Wed, 03 May 2017 12:29:11 GMT

is your system running a recent PAN-OS ? If not, i'd try and upgrade to see if that solves the issue

Re: Application Command Center empty and risk factor set to zero

Mohamed_Tarek — Wed, 03 May 2017 12:41:04 GMT

7.1.8

Re: Application Command Center empty and risk factor set to zero

BPry — Wed, 03 May 2017 14:43:17 GMT

It sounds like a process is likely stuck. Anything on show system resources that would indicate a stuck process? It might be worth simply restarting the management server and see if that doesn't clear things up.

Re: Application Command Center empty and risk factor set to zero

Mohamed_Tarek — Wed, 03 May 2017 15:09:28 GMT

show system resources shows nothing abnormal. Restarted the management server, but no difference unfortunately

Re: Application Command Center empty and risk factor set to zero

Mohamed_Tarek — Thu, 04 May 2017 12:38:27 GMT

**bleep**'s working now, turned out to be time zone issue due to applying summer time.

Thank you all for caring.