topic Re: Installation path gibberish in General Topics

Installation path gibberish

Keith_Salustro — Tue, 23 May 2017 21:30:46 GMT

Hi, a client tried to install GlobalProtect v4.0.0 on Windows 10 x64 creators update and we get the issue below.

The PC is in Israel, Windows installation is in English.

Regional settings has Hebrew as Non-Unicode.

We get wacky text as the destination folder.

Any ideas?

Thanks.

GP v4.0.0 install folder strangeness

Re: Installation path gibberish

ansharma — Wed, 24 May 2017 00:19:38 GMT

Hi Keith,

Welcome to the community!

It seems that the foreign language or some other application on that particular machine is distorting the characters. Can the user try to install something else and see if they are seeing the same thing?

Regards,

Anurag

Re: Installation path gibberish

Keith_Salustro — Mon, 12 Jun 2017 00:57:22 GMT

Thanks for responding.

Other software in English displays the correct path.

GP does install fine when we accept the default (gibberish). It would just be nicer if it displayed the correct path though.