Missing config after panorama upgrade

Es_tecsupportsecurity — Tue, 30 May 2017 15:12:05 GMT

Hi,

we had a problem upgrading our panorama long time ago, after upgrade to 7.0 x we lost some config (URL filtering profiles, Custom url category, application filters), so we had to add all these config by hand

Yesterday we upgrade again the PA from 7.0.x to 7.1.10 and the problem happened again, we have lost some part of configs (one prerule, any URL filtering cateogry...)....

Why are we missing config when we upgrade Panorama??? any bug or thing we arent doing correctly??

Re: Missing config after panorama upgrade

BPry — Tue, 30 May 2017 21:02:41 GMT

@Es_tecsupportsecurity,

I would open a support case with TAC and see if they can't identify what is going on. You shouldn't lose any part of your config from an upgrade at all, without knowing your exact process we can't really say if what you did was wrong per say. I don't know of any bugs in Panorama that would cause part of your config to drop off.

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Missing config after panorama upgrade

Re: Missing config after panorama upgrade