topic Error: failed to handle TDB_UPDATE_BLOCK in General Topics

Error: failed to handle TDB_UPDATE_BLOCK

psharma — Fri, 09 Jun 2017 15:33:30 GMT

Hello,

Commit on my PA-3020 is failing because of the following error:

Error: failed to handle TDB_UPDATE_BLOCK

any suggestions!

Thank you Kindly,

Prashant

Re: Error: failed to handle TDB_UPDATE_BLOCK

ansharma — Fri, 09 Jun 2017 17:20:01 GMT

Hey prashant,

You need to install 708-4066 content version. That'll fix the issue. (Do a 'Check Now' if it's not showing up in your dynamic updates yet; it's currently available).

Regards,

Anurag

Re: Error: failed to handle TDB_UPDATE_BLOCK

psharma — Fri, 09 Jun 2017 18:58:10 GMT

thanks, that is what was required!

Prashant

Re: Error: failed to handle TDB_UPDATE_BLOCK

Retired Member — Fri, 09 Jun 2017 21:41:12 GMT

This did not solve our problem. Still unable to commit on PA-200's

Re: Error: failed to handle TDB_UPDATE_BLOCK

ansharma — Fri, 09 Jun 2017 22:04:15 GMT

Jason,

Taken straight from our customer advisory on this issue:

"If you still run into commit failures even after upgrading to content update 708, please try reverting to content update 705 and then reinstall content version 708 again. If this still does not solve the issue related to commit failures please contact support.paloaltonetworks.com for assistance with further troubleshooting."

Here's the link to the customer advisory - TDB_UPDATE_BLOCK

Good luck!

Regards,

Anurag

Re: Error: failed to handle TDB_UPDATE_BLOCK

naburleson — Mon, 12 Jun 2017 20:06:24 GMT

Still didn't work for me after downgrading and restalling 708, CA says we have to restart the firewall to clear?

Re: Error: failed to handle TDB_UPDATE_BLOCK

gpandit — Thu, 21 Nov 2019 14:07:53 GMT

Hello,

Commit on my PA-5060 is failing because of the following error:

Error: failed to handle TDB_UPDATE_BLOCK

Error: response from cfgpush.s1.dp1.comm.cfg-dp: failed to handle TDB_UPDATE_BLOCK

any suggestions!