topic Re: Installing Global Protect on Mac not working. in General Topics

Installing Global Protect on Mac not working.

mdorsey — Fri, 16 Jun 2017 16:43:31 GMT

I have downloaded and installed the latest GlobalProtect for Mac. The install does not show any errors, but the agent does not seem to have started. Rebooted and installed again, but still no joy.

I am running 10.12.5, Sierra on a 2010 Mac Mini with 8GB of RAM.

Re: Installing Global Protect on Mac not working.

SuryaR — Fri, 16 Jun 2017 17:18:17 GMT

Installing GP on mac is little tricky.

I assume you are not checking both install and uninstall together in the installation prompts(attached). Because it happened to me once.

(or)

Look for GP in the activity monitor.

Spotlight(or cmd+space) --> type activity monitor.

Re: Installing Global Protect on Mac not working.

mdorsey — Fri, 16 Jun 2017 18:12:02 GMT

Yes, that fixed the problem. I was definitely checking the box beside the uninstaller. I guess I thought that meant to install the uninstaller!

Thanks!