topic How do you determine why a scheduled custom report did not run when scheduled? in General Topics https://live.paloaltonetworks.com/t5/general-topics/how-do-you-determine-why-a-scheduled-custom-report-did-not-run/m-p/7190#M5318 <HTML><HEAD></HEAD><BODY><P>How do you determine why a scheduled custom report did not run when scheduled?</P></BODY></HTML> Fri, 23 Jul 2010 19:24:23 GMT jjoyce 2010-07-23T19:24:23Z How do you determine why a scheduled custom report did not run when scheduled? https://live.paloaltonetworks.com/t5/general-topics/how-do-you-determine-why-a-scheduled-custom-report-did-not-run/m-p/7190#M5318 <HTML><HEAD></HEAD><BODY><P>How do you determine why a scheduled custom report did not run when scheduled?</P></BODY></HTML> Fri, 23 Jul 2010 19:24:23 GMT https://live.paloaltonetworks.com/t5/general-topics/how-do-you-determine-why-a-scheduled-custom-report-did-not-run/m-p/7190#M5318 jjoyce 2010-07-23T19:24:23Z Re: How do you determine why a scheduled custom report did not run when scheduled? https://live.paloaltonetworks.com/t5/general-topics/how-do-you-determine-why-a-scheduled-custom-report-did-not-run/m-p/7191#M5319 <HTML><HEAD></HEAD><BODY><P>You can check in the ms.log via the cli for messages regarding the generation of reports. This may not be very beneficail to you regarding isolating the root of the problem. You will probably need to call into support to take a deeper look at what is going on. However, by far the most common reason why custom reports do not run is because you forgot to select "scheduled" on the report settings.....so please make sure and check that.</P><P></P><P></P><P></P><P>thanks,</P><P>Stephen Whyte</P></BODY></HTML> Wed, 28 Jul 2010 15:10:06 GMT https://live.paloaltonetworks.com/t5/general-topics/how-do-you-determine-why-a-scheduled-custom-report-did-not-run/m-p/7191#M5319 swhyte 2010-07-28T15:10:06Z