topic Re: Monitor traffic - filtering issue in General Topics

Monitor traffic - filtering issue

vesna.djukic — Fri, 27 Dec 2013 19:28:03 GMT

Hi all,

we have noticed inconsistency in PAN OS 5.0.8 and 5.0.9, compared to 4.1.9, related to monitor traffic filter. In older version message box pops-up in case filter is not properly defined (i.e. if there is syntax error), which is fine and helpful. In mentioned 5.0.8 and 5.0.9 nothing pops-up in case of erroneous filter, only white area is shown like in case of empty result set. We are wondering if this is a bug or a feature?

Tnx

Re: Monitor traffic - filtering issue

kprakash — Fri, 27 Dec 2013 19:35:35 GMT

Do you see a red line, on the box as shown below? If you click on this red line, you can see the reason for the error.

BR,

Karthik

Re: Monitor traffic - filtering issue

vesna.djukic — Fri, 27 Dec 2013 21:08:18 GMT

Thanks for the answer. Actually, our problem is based on writing query manually, not adding query by this tool.

I attached both pictures showing results for both versions. As you can see, in mentioned 5.0.x versions there is no pop-up window when mistyping occurred.

4.1.9:

5.0.x:

Strange thing is that I can see red underline no matter whether filter is syntactically correct or not.

Re: Monitor traffic - filtering issue

gwesson — Fri, 27 Dec 2013 21:14:40 GMT

I'd say that is a bug. The red underline is just your browser highlighting the words it doesn't recognize (oddly, Ruel is a word but only with caps, it's the surname of people and the name of a couple towns). If the entire field has a single red underline you can hover over it to get more information as Karthik mentioned.

I tested this out on my firewall running 5.0.10 and I also don't get a pop-up warning that it's wrong. I don't recall any setting or feature update, so I'd encourage you to open a support ticket if you have a contract so this can be provided to the developers.

Hope this helps,

Greg

Re: Monitor traffic - filtering issue

vesna.djukic — Fri, 27 Dec 2013 21:44:10 GMT

Thank you for your prompt response, it is very much appreciated. I will open a support ticket.

Best regards,

Vesna

Re: Monitor traffic - filtering issue

Retired Member — Sat, 28 Dec 2013 12:23:26 GMT

that red underline is just language check, when I disable that feature from browser it disappears.

also it seems feature is different from 4.1