topic Re: Problems with Traps conditions after update in General Topics

Problems with Traps conditions after update

FedericoCalabro — Wed, 12 Jul 2017 09:01:59 GMT

Hi all,

One of our resellers has reported a problem to us. A condition, configured in a Traps environment, is not working anymore after they updated from version 4.0.0.24417 to 4.0.1.25216. Is there something known about this problem?

This is the condition:

Could someone help with this?

Thanks and Regards,

Federico

Re: Problems with Traps conditions after update

BPry — Wed, 12 Jul 2017 13:59:37 GMT

@FedericoCalabro,

The condition looks fine to me so it should be working. I don't believe this is a known Traps issue but you might want to also put to into the specific Traps discussion forum to see if you can't get an answer in there faster. When it comes to Traps I usually recommend engadging an SE whenever you run into an issue as they can usually get you in contact with an engineer specific to Traps in short order.

Re: Problems with Traps conditions after update

FedericoCalabro — Wed, 12 Jul 2017 14:05:53 GMT

Hi,

Ok, will check with our SE's.

Thanks and Regards,

Federico