topic Re: IP address associated with wrong zone in General Topics

IP address associated with wrong zone

eugenep — Tue, 22 Aug 2017 11:09:40 GMT

My appliance is associating the wrong zone to an ip address. It was picking the correct zone but then stopped.

Does any one know why that would be the case and to get it back into the correct zone?

I'm running PAN OS 8.0.4.

Thanks,

Eugene

Re: IP address associated with wrong zone

reaper — Tue, 22 Aug 2017 11:18:36 GMT

Hi Eugene

The firewall assings a source zone based on the ingress interface rather than an IP address or route lookup

The packet must be arriving on a diffeent interface than you expect

if you look at the traffic log associated with the session and click the log details (little magnifying glass on the left-hand side of the log entry) you will see the source interface in the source details

Re: IP address associated with wrong zone

eugenep — Tue, 22 Aug 2017 15:03:18 GMT

Hi Reaper,

Thanks for your reply. I thought that was the case but it didn't seem that way from what could I see. I had also encountered other routing issues at the time, which are still being investigated by TAC, which could have contributed to the issue.

- Eugene

Re: IP address associated with wrong zone

reaper — Wed, 23 Aug 2017 07:29:20 GMT

Thanks for the update @eugenep, please keep us posted on your progress with TAC

I'm curious to see what caused it 🙂

Re: IP address associated with wrong zone

Salathiwe — Tue, 30 Jul 2024 13:55:45 GMT

Hi guys.

Any update on this?