https://live.paloaltonetworks.com/t5/general-topics/traffic-for-frontapp-com-getting-blocked/m-p/174564#M54838 <P>firstly: is a user associated with the log?&nbsp;</P> <P>secondly: the front app requires ssl, web-browsing and websocket, are all 4 applications included in your application groups ?</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="front.png" style="width: 300px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/11012iF395A4F72644DC18/image-size/small?v=v2&amp;px=200" role="button" title="front.png" alt="front.png" /></span></P> Mon, 04 Sep 2017 08:54:29 GMT reaper 2017-09-04T08:54:29Z https://live.paloaltonetworks.com/t5/general-topics/traffic-for-frontapp-com-getting-blocked/m-p/174535#M54833 <P>Hello,</P><P>&nbsp;</P><P>We need some assistance in allowing URL: <A href="https://frontapp.com" target="_blank">https://frontapp.com</A>&nbsp;through our FW. It is hitting the interzone-default policy and getting blocked. We made sure the category: computer-and-internet-info is allowed. Also, tried adding&nbsp;*.frontapp.com in the Allow list of URL filtering profile and added the application 'front' from the application list in the Policy that the traffic should hit.</P><P>The policy is&nbsp;set as below:</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Policy that should hit" style="width: 800px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/11001iD13195492BEAB6EF/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="Policy.jpg" alt="Policy that should hit" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Policy that should hit</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="DetailedLogView" style="width: 800px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/11002iDD74A757C38FC8DC/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="LogView.jpg" alt="DetailedLogView" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">DetailedLogView</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="TrafficLog" style="width: 800px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/11003i1510805B8E7A4778/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="Deny-Traffic.jpg" alt="TrafficLog" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">TrafficLog</span></span></P><P>&nbsp;</P><P>Kindly advise what other steps can we take.</P> Mon, 04 Sep 2017 06:32:59 GMT https://live.paloaltonetworks.com/t5/general-topics/traffic-for-frontapp-com-getting-blocked/m-p/174535#M54833 Farzana 2017-09-04T06:32:59Z https://live.paloaltonetworks.com/t5/general-topics/traffic-for-frontapp-com-getting-blocked/m-p/174564#M54838 <P>firstly: is a user associated with the log?&nbsp;</P> <P>secondly: the front app requires ssl, web-browsing and websocket, are all 4 applications included in your application groups ?</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="front.png" style="width: 300px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/11012iF395A4F72644DC18/image-size/small?v=v2&amp;px=200" role="button" title="front.png" alt="front.png" /></span></P> Mon, 04 Sep 2017 08:54:29 GMT https://live.paloaltonetworks.com/t5/general-topics/traffic-for-frontapp-com-getting-blocked/m-p/174564#M54838 reaper 2017-09-04T08:54:29Z