topic Re: Bug in 8.0.4?? display logs with administrator accounts in General Topics

Bug in 8.0.4?? display logs with administrator accounts

soporteseguridad — Thu, 07 Sep 2017 09:52:32 GMT

Hi,

We are receiving the error: "sytax error output" when we click on Monitor->logs. We have several administrator accounts for each vsysn anf it happens this problem.

On the another hand, we have a superuser who can display all logs properly.

Any bug in 8.0.4 with administrator account displaying logs???

Re: Bug in 8.0.4?? display logs with administrator accounts

kiwi — Thu, 07 Sep 2017 10:16:40 GMT

Hi @soporteseguridad,

I've seen similar reports.

I'd recommend that you reach out to TAC and have the bug confirmed.

Cheers !

-Kiwi.

Re: Bug in 8.0.4?? display logs with administrator accounts

reaper — Thu, 07 Sep 2017 12:13:58 GMT

Try clearing cookies and restarting your browser and if this doesn't help try going into GUI debug mode ( https://<firewallIP>/debug ) and clearing preferences

it's possible someone typed something weird in the search pattern and it got stuck in the preferences (GUI tries to 'save' your last filter string for ease of use)

Re: Bug in 8.0.4?? display logs with administrator accounts

soporteseguridad — Wed, 13 Sep 2017 09:03:04 GMT

It was a bug in version 8.0.4. We replicate in our lab and the problem was the same. we revert to 8.0.3