topic Re: VPN Issues (IPsec Xauth PSK) after Update to PAN OS 8.0 in General Topics

VPN Issues (IPsec Xauth PSK) after Update to PAN OS 8.0

a.deboer — Mon, 11 Sep 2017 05:29:27 GMT

Good evening,

We've had an issue since we upgraded our PaloAlto 500 to Palo Alto PAN OS 8.0 a couple weeks ago. If it helps we actually updated to PAN OS 7.1 and then 8.0; so not entirely sure if the problem occured at 7.1 first.

Windows Global Protect clients work just fine connecting to VPN, however we had others who connected from iOS, Mac OSX, and Android who connected via IPsec Xauth PSK. I've tried re-updating the pre-shared key within the Network > GlobalProtect > Gateways and resaving the configuration after the upgrade, but still no luck getting these devices to successfully connect via VPN. Any suggestions?

Thank you for any assistance or suggestions.

Re: VPN Issues (IPsec Xauth PSK) after Update to PAN OS 8.0

TranceforLife — Mon, 11 Sep 2017 10:57:34 GMT

I think I had exactly the same issue. Let me find the old post.

Re: VPN Issues (IPsec Xauth PSK) after Update to PAN OS 8.0

TranceforLife — Mon, 11 Sep 2017 10:17:37 GMT

Hey,

You will find your solution here:

https://live.paloaltonetworks.com/t5/General-Topics/Native-VPN-client-on-android-phone/td-p/161374/page/3