topic Re: Upgrade PanOS on PA-220-OSS in General Topics

Upgrade PanOS on PA-220-OSS

mtijhoff — Wed, 20 Sep 2017 10:52:06 GMT

For an upgrade of our small branch offices we have ordered 11 PA-220's and 11 PA-220 On-Site Spares.

Before we send them around the globe, the planning was to upgrade all the devices to the latest software version (8.0.4).

The PA-220's didn't have any problems after we registred them in the portal.

Before with our PA-200-OSS devices it was possible to download the installation file from the portal and upgrade it manualy.

With the new devices with PANOS 8 you still can upload the file, but you can't install it when there is no valid license.

Is it possible to install a newer version on a OSS?

Re: Upgrade PanOS on PA-220-OSS

kiwi — Wed, 20 Sep 2017 15:13:28 GMT

Hi @mtijhoff,

This should still be possible :

https://live.paloaltonetworks.com/t5/Management-Articles/On-Site-Spare-OSS-Maintenance-and-Use/ta-p/53956

https://live.paloaltonetworks.com/t5/Management-Articles/On-Site-Spares-OSS-FAQs/ta-p/62298

In the past I've encountered issues installing new versions when there wasn't enough disk space available. Have you tried deleting some of the older downloaded versions first ?

If all else fails I'd reach out to TAC about this.

Cheers !

-Kiwi.

Re: Upgrade PanOS on PA-220-OSS

mtijhoff — Mon, 25 Sep 2017 08:25:47 GMT

The new PA-220 devices start with 8.0, we received them with 8.0.3 pre-loaded, so there is not much we can remove.

I think we can't create a case when using a OSS, the serial number is not in the list there. I will contact our reseller about this.

Re: Upgrade PanOS on PA-220-OSS

BPry — Mon, 25 Sep 2017 12:50:39 GMT

@mtijhoff,

Stupid question but have you tried doing this in CLI instead of GUI? I had a co-worker having issues with this earlier this month who only ever works in the GUI, when I did the same steps within the CLI it worked like a charm.

Re: Upgrade PanOS on PA-220-OSS

Tician — Tue, 22 Jan 2019 14:00:06 GMT

Hi,

can you post some commands from cli how it works so easy? For me, it is not work from CLI either... Thanks!