topic Re: Anyone running Sophos antivirus/webfiltering solution on client machines? in General Topics https://live.paloaltonetworks.com/t5/general-topics/anyone-running-sophos-antivirus-webfiltering-solution-on-client/m-p/180187#M55819 <P>In this case you have to add Sophos user into exclude list.</P><P><A title="https://live.paloaltonetworks.com/t5/Management-Articles/How-to-Ignore-Users-in-User-ID-Agent/ta-p/59136" href="https://live.paloaltonetworks.com/t5/Management-Articles/How-to-Ignore-Users-in-User-ID-Agent/ta-p/59136" target="_blank">https://live.paloaltonetworks.com/t5/Management-Articles/How-to-Ignore-Users-in-User-ID-Agent/ta-p/59136</A></P> Thu, 05 Oct 2017 00:17:06 GMT Raido_Rattameister 2017-10-05T00:17:06Z Anyone running Sophos antivirus/webfiltering solution on client machines? https://live.paloaltonetworks.com/t5/general-topics/anyone-running-sophos-antivirus-webfiltering-solution-on-client/m-p/180149#M55818 <P>It appears that the sophos client on the windows machines uses its service account username to browse on behalf of the user. So essentially being a proxy for the user, the issue is from the monitoring aspect of the palo alto, I can't see the true user-id that is browsing. Anyone run into this or something similar? Any fixes on the palo alto side ?</P> Wed, 04 Oct 2017 22:34:01 GMT https://live.paloaltonetworks.com/t5/general-topics/anyone-running-sophos-antivirus-webfiltering-solution-on-client/m-p/180149#M55818 s.williams1 2017-10-04T22:34:01Z Re: Anyone running Sophos antivirus/webfiltering solution on client machines? https://live.paloaltonetworks.com/t5/general-topics/anyone-running-sophos-antivirus-webfiltering-solution-on-client/m-p/180187#M55819 <P>In this case you have to add Sophos user into exclude list.</P><P><A title="https://live.paloaltonetworks.com/t5/Management-Articles/How-to-Ignore-Users-in-User-ID-Agent/ta-p/59136" href="https://live.paloaltonetworks.com/t5/Management-Articles/How-to-Ignore-Users-in-User-ID-Agent/ta-p/59136" target="_blank">https://live.paloaltonetworks.com/t5/Management-Articles/How-to-Ignore-Users-in-User-ID-Agent/ta-p/59136</A></P> Thu, 05 Oct 2017 00:17:06 GMT https://live.paloaltonetworks.com/t5/general-topics/anyone-running-sophos-antivirus-webfiltering-solution-on-client/m-p/180187#M55819 Raido_Rattameister 2017-10-05T00:17:06Z