topic System alert : high : cdb: Exited 4 times, waiting 720 seconds to retry in General Topics

System alert : high : cdb: Exited 4 times, waiting 720 seconds to retry

Keithzhao — Wed, 11 Oct 2017 07:09:20 GMT

Dear ，

We found the PA Firewall System alert : high : cdb: Exited 4 times, waiting 720 seconds to retry , Please tell me how to solve it?

kiwi — Wed, 11 Oct 2017 07:30:14 GMT

What PAN-OS version are you running ?

I've seen this issue with early PAN-OS 7.0 releases ... if that's the case you might want to consider upgrading.

Cheers,

-Kiwi.

Keithzhao — Wed, 11 Oct 2017 07:44:40 GMT

Hi Kiwi，

The PAN-OS version 7.1.4-h2.

Thanks.

kiwi — Wed, 11 Oct 2017 07:59:21 GMT

Not quite as old as the early PAN-OS 7.0 versions ... but it's still over a year old (08/19/2016).

I would recommend upgrading to a more recent PAN-OS version first.

Cheers,

-Kiwi.

fatboy1607 — Mon, 12 Apr 2021 05:08:53 GMT

faced same issue recently , you need to TAC involved with root access they restart cdb service if required delete some files.