topic Re: Panorama Problems! in General Topics

Panorama Problems!

pearce891 — Wed, 11 Oct 2017 11:38:51 GMT

Any ideas how to fix the following error: Failed to establish SSL connection to Panorama Server: Port:3978? We are unable to view the logs on Panorama or push the firewall policy from there as a result so it's causing a few issues to say the least. Any help would be appreciated. Thanks! Nothing has changed on the firewalls or Panorama. Panorama Software Version 6.0.7

Re: Panorama Problems!

DonohoeRobert — Wed, 11 Oct 2017 11:53:22 GMT

Hi Mate,

Would look at upgrading the Panorama as its unsupported anyway..

The articles below always useful for looking at this error.

https://live.paloaltonetworks.com/t5/Management-Articles/Managed-Devices-Unable-to-Establish-Connections-to-Panorama/ta-p/53248

https://live.paloaltonetworks.com/t5/Management-Articles/Device-Showing-as-Disconnected-on-the-Panorama/ta-p/76666

https://live.paloaltonetworks.com/t5/Management-Articles/Troubleshooting-Panorama-Connectivity/ta-p/54224

ref :

https://www.paloaltonetworks.com/services/support/end-of-life-announcements/end-of-life-summary

best regards,

Rob

Re: Panorama Problems!

s.williams1 — Wed, 11 Oct 2017 12:04:32 GMT

I would upgrade as well, but I had a simliar issue and my fix was regenerating the self signed cert on the firewall or possibly needs to be renewed.